MACHINEX LAUNCHES ITS NEW PRODUCT, THE GATEWAY, AT WasteExpo: A SERVICE AND MAINTENANCE ONLINE PLATFORM

Plessisville, Québec, May 6, 2025 – Machinex, a leader in sorting technologies, is proud to announce the launch of the Machinex Gateway, a new online platform unveiled during WasteExpo 2025. Designed to streamline parts quote requests and maintenance processes, this digital solution reinforces Machinex’s commitment to delivering comprehensive, customer-focused support services.

“This platform was built with our customers in mind—to make equipment management and maintenance easier, faster, and more intuitive,” said Jean-Michel Paré, Chief Operating Officer at Machinex. “The Machinex Gateway is a natural evolution of our support services, empowering users to take control of their equipment with greater confidence and visibility.”

Key features of the Online Machinex Gateway include:
• Interactive Equipment Visualization – A 3D viewer allows users to rotate, isolate, or adjust transparency on components, enabling one-click part selection directly to the cart.
• Quick Part Search & Selection – Easily locate parts via the intuitive search bar, equipment list, or serial number—or select them directly from the 3D model.
• Streamlined Quote Requests – Add parts to your quote cart and send requests directly to your Machinex representative with all relevant part details included.
• Centralized Technical Resources – Access key documentation such as maintenance manuals, schematics, warranty details, and step-by-step tutorials—all in one organized location.
• Quote Traceability – Track and review past quote requests to maintain a complete history of your equipment’s parts and services.

“We are extremely proud of the Machinex Gateway launch,” adds Paré. “Our goal is to continuously enhance the platform with new features and an ever-evolving user experience.”

The Machinex Gateway is now available to all Machinex customers. To learn more, visit: Online Machinex Gateway – Parts & Maintenance

 

About Machinex

Internationally recognized for its innovative sorting solutions in the waste and recycling industry, Machinex is dedicated to creating solutions for a sustainable tomorrow. Proudly based in Plessisville for over 50 years, this 100% Québec-owned company engineers, manufactures, and installs its own recycling technologies using optics, robotics, mechanics, and artificial intelligence to create the most advanced sorting solutions on the market. Machinex has quickly established itself as a global authority in designing and manufacturing high-quality sorting systems. Over the years, Machinex experts have designed and installed hundreds of turnkey systems in partnership with major waste management companies in Canada, the United States, Europe, and Australia. To learn more about Machinex, visit https://www.machinexrecycling.com/sorting/

Information and interview requests: :
Anne-Marie Paré
Director of Marketing and Corporate Affairs.
[email protected] | 819-362-3281